Café boss forces customers to pay 75 cents for tap water, then nixes the policy when an employee makes him explain it to customers: 'My boss handles all questions about the water policy.'

1 week ago 14

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  • Handsome male barista is working in a coffee shop

    The café boss explains that tap water costs his customers money, much to their chagrin. 

    Image is representative only and does not depict the actual subjects of the story.

  • I made my boss explain his idiotic water system to customers.

    I work at a café where the owner is obsessed with "maximizing profit." We already charged extra for oat milk, syrup, takeaway cups, basically everything except breathing near the espresso machine. Not too bad.

  • But one day he decided we were going to start charging for tap water. Not bottled water. Tap water.

  • Person holding clear drinking glass

    A barista hands a glass of water to a customer, which should be free if things were fair in this world. 

    Image is representative only and does not depict the actual subjects of the story.

  • Like, someone buys a sandwich and asks for a glass of water? Boom. 75 cents.

  • Everyone on staff thought it was stupid, but he acted like he'd invented modern economics.

  • He even printed little signs explaining how "cups, dishwashing, and labor have costs." The funniest part was that he and everyone knew customers would hate this. Which is fair. I would too if I was a customer.

  • So I decided that every single time someone asked me for tap water, I'd smile and say something like "Oh, my boss actually handles all questions about the water policy. One second."

  • Angry customer complaining about barista in coffee shop

    The barista tells the customer that her boss will relay the water policy shortly.

    Image is representative only and does not depict the actual subjects of the story.

  • And then I'd go get him. Every. Single. Time. Didn't matter if he was in the office, unloading stock, eating lunch, or pretending to do accounting on his laptop. If someone wanted free water, I summoned him like a cursed spirit.

  • "You're charging for TAP WATER?" "Are you serious?" "I just spent €14 here." "Every other café gives it for free."

  • "Is this legal?" (I looked it up, it's not, lol) Meanwhile I'd just stand there pretending to wipe the counter while enjoying the show. This went on for like two weeks before he completely lost it.

  •  "You need to stop bringing me out there for this." I said, "But you made the rule."

  •  "Yes, but it's degrading having to explain it to customers all day." I genuinely had to look away so he wouldn't see me smiling.

  • Like... my brother in Chrt, if explaining your own policy humiliates you, maybe the policy is the problem.

  • Anyway, as for now, the tap water charge disappeared. No announcement. No apology. The little signs just vanished overnight like they'd never existed. Still one of the funniest acts of malicious compliance I've ever committed.

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